We are NOT migrating - we want to use both systems side-by-side, with FootPrints (11.6) concentrating on time tracking. All of the related questions are 3+ years old, so is there any current information on linking the two together?
I know this is an old post, but there are practically NO topics in this forum which cover this. I am engaged in a project which seeks to do this very thing. As we get on with things, I will share what I learn for others who may need to do this very same thing. I will likely start a NEW post and post a link to it here and on the one other post I found.
We expect to create issues in JIRA from tickets in BMC Footprints which meet a specific criteria (and vice versa).
We expect that when specific fields in JIRA are updated in these linked issues that these specific field updates will update the linked BMC ticket (and vice versa).
We expect that when these linked tickets are closed in one system it will trigger a closure in the other.
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