Integrating Confluence and JIRA

William Yeack December 27, 2013

I am trying to create a trust relationship between JIRA and Confluence so that I can insert JIRA issues into Confluence documents. However, in JIRA, when I try to initiate the relationship, I receive the error: "Unable to auto-configure a Consumer as the remote Consumer-Info count not be found.". When I attempt to create the relationship from Confluence, I receive this error: "Unable to auto-configure a Consumer as the remote Consumer-Info could not be found." What am I doing wrong here?

2 answers

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Aleš Laňar
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August 25, 2014

Try this: https://confluence.atlassian.com/display/DOC/Setting+Up+Trusted+Communication+between+JIRA+and+Confluence

If there are problems, watch atlassian-confluence.log (or atlassian-jira.log) if you have a default logging. And insert here your ERRORS.

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Aseem Parikh
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December 27, 2013

Do you see any additional information in either the JIRA or Confluence logs?

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