Installing production backup into test

[BrianB]

I have installed JIRA 5.2 on a test server and loaded the backup file from production 4.1. I have disabled the email notifications as suggested by the documentation. When I log in now, I get this error: "Error loading gadget from rest/gadgets/1.0/g/com.atlassian.jira.gadgets:introduction-gadget/gadgets/introduction-gadget.xml: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 500"

[BrianB · Accepted solution]

Issue was caused by this : 'ORA-01461 can bind a LONG value only for insert into a LONG column' Error Due to Oracle Database Definition. Was able to resolve by "Modify WEB-INF/classes/entitydefs/fieldtype-oracle10g.xml to define very-long as a CLOB."

see: https://confluence.atlassian.com/display/JIRAKB/'ORA-01461+can+bind+a+LONG+value+only+for+insert+into+a+LONG+column'+Error+Due+to+Oracle+Database+Definition

[BrianB]

Thanks Venu, but the issue was resolved by modifying the xml file as noted above

[Venu Madhav]

As Harry Chan suggested you can't jump directly from 4.4 to 5.1, instead follow the below steps.

1. Setup intermediatory JIRA with 4.4 version.

2. Import prod jira 4.4 data to this new jira4.4.

3. Upgrade JIRA 4.4 to JIRA 5.2.

4. Take export of intermediatory JIRA 5.2.

5. Import it into test jira 5.2.

[BrianB]

I have an open ticket with support. If I get the underlying problem, I'll post it here

[Renjith Pillai]

What does the logs say?

[Harry Chan]

Hi, you can't go from 4.1 to straight to 5.2. Check the upgrade notes for JIRA from 5.2 and make sure to go through all the major/minor versions for anything specific. You'll need to at least get to 4.4 first.

[BrianB]

correction. going from 4.4 to 5.2