I have been having troubles installing Jira on my linux VM. I first installed 6.7 and thought it was successful. I saw that 7 came and wanted to try to install it . Now when I do the express install I get this
Extracting files ... com.install4j.runtime.beans.actions.misc.RunExecutableAction failed
I cannot find a way to resolve this. If i ignore it then it wont make an opt folder and I cannot start or stop the JIRA instance. Or even uninstall it.
Here is the entire process....
Unpacking JRE ... Starting Installer ... Oct 15, 2015 11:29:22 AM java.util.prefs.FileSystemPreferences$2 run INFO: Created system preferences directory in java.home. This will install JIRA Software 7.0.0 on your computer. OK [o, Enter], Cancel [c] o Choose the appropriate installation or upgrade option. Please choose one of the following: Express Install (use default settings) , Custom Install (recommended for adva nced users) [2, Enter], Upgrade an existing JIRA installation  1 The following default options cannot be used. You will be asked to provide alter natives for these options. * Home Directory (Existing home directory) Default location for JIRA Software data [/var/atlassian/application-data/jira] Details on where JIRA Software will be installed and the settings that will be u sed. Installation Directory: Home Directory: /var/atlassian/application-data/jira HTTP Port: 8080 RMI Port: 8005 Install as service: Yes Install [i, Enter], Exit [e] i Extracting files ... com.install4j.runtime.beans.actions.misc.RunExecutableAction failed Ignore [i, Enter], Quit [q]
Have you checked what version and/or the correct java is being used to install with. Seems like a failure early on in the process, and smells to me like the jvm can't be started for installation.
ie: Check $JAVA_HOME is set to the correct jvm you want to have run.
java -version openjdk version "1.8.0_60" OpenJDK Runtime Environment (build 1.8.0_60-b27) OpenJDK 64-Bit Server VM (build 25.60-b23, mixed mode) which java /usr/bin/java running these two commands should verify that I have my JAVA HOME setup correctly? one thing I do find odd is when I echo $JAVA_HOME nothing comes back.
As Nic mentioned, make sure you have permission in the directory you are working in (as root) at the very least. Then try to set $JAVA_HOME before you run the installer. See what happens there. If /opt/atlasssian/jira/jre/bin/java already exists then try setting JAVA_HOME to that as well (you can hardcode this in /opt/atlassian/jira/bin/setenv.sh as well, if needed).
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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