Installing Jira 7 on Linux

I have been having troubles installing Jira on my linux VM. I first installed 6.7 and thought it was successful. I saw that 7 came and wanted to try to install it . Now when I do the express install I get this 

Extracting files ...
com.install4j.runtime.beans.actions.misc.RunExecutableAction failed

I cannot find a way to resolve this. If i ignore it then it wont make an opt folder and I cannot start or stop the JIRA instance. Or even uninstall it.

Any solutions? 





Here is the entire process....

Unpacking JRE ...
Starting Installer ...
Oct 15, 2015 11:29:22 AM java.util.prefs.FileSystemPreferences$2 run
INFO: Created system preferences directory in java.home.
This will install JIRA Software 7.0.0 on your computer.
OK [o, Enter], Cancel [c]
Choose the appropriate installation or upgrade option.
Please choose one of the following:
Express Install (use default settings) [1], Custom Install (recommended for adva nced users) [2, Enter], Upgrade an existing JIRA installation [3]
The following default options cannot be used. You will be asked to provide alter natives for these options.
* Home Directory (Existing home directory)
Default location for JIRA Software data
Details on where JIRA Software will be installed and the settings that will be u sed.
Installation Directory:
Home Directory: /var/atlassian/application-data/jira
HTTP Port: 8080
RMI Port: 8005
Install as service: Yes
Install [i, Enter], Exit [e]
Extracting files ...
com.install4j.runtime.beans.actions.misc.RunExecutableAction failed
Ignore [i, Enter], Quit [q]

4 answers

1 accepted

1 vote
Accepted answer

Have you checked what version and/or the correct  java is being used to install with. Seems like a failure early on in the process, and smells to me like the jvm can't be started for installation.  

ie: Check $JAVA_HOME is set to the correct jvm you want to have run. 



java -version openjdk version "1.8.0_60" OpenJDK Runtime Environment (build 1.8.0_60-b27) OpenJDK 64-Bit Server VM (build 25.60-b23, mixed mode) which java /usr/bin/java running these two commands should verify that I have my JAVA HOME setup correctly? one thing I do find odd is when I echo $JAVA_HOME nothing comes back.

As Nic mentioned, make sure you have permission in the directory you are working in (as root) at the very least. Then try to set $JAVA_HOME before you run the installer. See what happens there. If /opt/atlasssian/jira/jre/bin/java already exists then try setting JAVA_HOME to that as well (you can hardcode this in /opt/atlassian/jira/bin/ as well, if needed).

0 votes

That's a pretty generic error, but the most common reason for it is that your user does not have the read/write/execute/delete permissions on the directory you have chosen.

Is Openjdk supported now?

I'm facing the same issue with 6.4.13

Oracle JDK 1.8


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