Install failure (Windows 2008R2 and Oracle 11G)


I created (requested ;-) the Oracle DB and installed JIRA. I then successfully tested Oracle connectivity using the Setup Wizard.

When I proceeded to the database setup, it failed.

When I try to reload http://localhost:8080I get:

java.lang.IllegalStateException: You cannot perform an import with an invalid validation result. Errors: {}
Error Messages: [Unable to find ActiveObjects plugin. The plugin must be enabled for the restore to work.]

- What might be going wrong?

- What should my next steps be?



2 answers

1 accepted

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Accepted answer

I uninstalled JIRA and then ran the setup exe again.

Second time, it worked fine (picked up where it failed last time and didn't even re-prompt for database details or credentials!).

1. Have you tried Standalone version? Error may be caused because of inappriate application server.

2. Read this carefully, probably you missed something.

3. Read all jira logs. In Jira application directory and in Jira home(data) directory. You may find other root cause error there.

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