Inquiry - Change Custom Field Type

[Brandie Shepherd]

We have created a custom field called Specification Document. It is currently a Select List type. We would like to change it to a Multi Select however we are not able to determine where to do that. Can you please provide some guidance on where to make that change.

[Nic Brough -Adaptavist-]

You can't do it in the UI directly.

See https://confluence.atlassian.com/display/JIRA/Changing+Custom+Field+Types

[Brandie Shepherd]

I should specifiy, this is in regards to JIRA On Demand

[Nic Brough -Adaptavist-]

Ah. Right.

You can't do it easily then. You'll need to do the manual approach - create new field, bulk edit data from old field into new, delete old field.

[Brandie Shepherd]

I have created a new field, however I have not been able to find any options to do a bulk edit.

[Nic Brough -Adaptavist-]

You may need to make sure you have the rights to use bulk-edit. That's under "global permissions" in the admin section.

If you have that right, then bulk-edit can be found if you go to a filter and look in the tools/cog menu

[Brandie Shepherd]

I don't think I understand how to do the bulk edit.

I have confirmed that I have the permission.

[Nic Brough -Adaptavist-]

It's covered by https://confluence.atlassian.com/display/JIRA/Modifying+Multiple+('Bulk')+Issues - bit of a long doc, so yell if you get stuck part way through.