Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Initiative getting hidden when set to DONE

Hi, Whenever I set my Initiative to DONE, it is getting hidden from my Board. I don't want it hidden. What do I need to do? 

2 answers

1 accepted

1 vote
Answer accepted

Hi @Kaushik Iyer,

If your board is a board from a company-managed project, it is very likely that your board filter is configured to exclude initiatives with status done.

You can check that from your Board settings > general and there you should see the board filter. Building on your description, that will probably contain JQL along these lines:

Project IN (...) AND Resolution = Unresolved ORDER BY Rank

or

Project IN (...) AND Status != Done ORDER BY Rank

If so, edit the filter so your initiatives with status done don't get filtered from the board.

Another possible explanation, still related to a board of company managed projects, is that the Done status for initiatives is not mapped to a column of your board. You can verify that possibility in board settings again, but in the columns page. Make sure the Done status is not under unmapped statuses on the right hand side of your screen. If it is, drag it to a column of your board.

If neither of those is causing your issue, you'll need to provide a bit more information:

  • Is your board in a company managed or in a team managed project?
  • How exactly do you "set an initiative to done"
  • Share a screenshot of your board configuration

Thanks @Walter Buggenhout _ACA IT_ I will give this a Go. I am speaking to our JIRA admin too to take a look and make the suggested changes so I can get the DONE entries back. 

Hi @Kaushik Iyer ,

Are you using a Kanban board for your Initiative? 

If so, you may want to check the Board setting for either the sub-filter or hiding completed issues: 

https://support.atlassian.com/jira-software-cloud/docs/configure-filters/#-Kanban-only--Adding-a-sub-filter

https://support.atlassian.com/jira-software-cloud/docs/configure-filters/#-Kanban-only--Hiding-completed-issues

Hope one of the above helps.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you