Incompatibility with plugins
Could you check that you are using compatible versions of both add-ons?
Plugins are from different vendors, and both are compatible with version 6.2. As you can see on the support site for TTS other customers have reported similar problems.
|tuncaysenturk commented on issue #30:|
|Incompatibility with other plugin|
Thanks for keeping me notified about the process.
I am using JIRA API, and I am using it the right way. I really could not figure out the solution of this problem, and I need Atlassian developers' help on this issue.
They should say something about this.
Since I do not have permission, could you or your customer please add this comment to the ticket.
Finally I found the root cause.
If plugins are using same class name for configuration, one plugin overrides the other and cause problems.
I raised a ticket to Atlassian about the topic.
However, I will not wait for Atlassian's solution, I will soon release a new Time to SLA plugin version fixing this problem.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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