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  • Incompatibility with plugins ------------- We have a conflict with two plugins "Issue Alternative Assignee" and "Time to SLA" .

Incompatibility with plugins ------------- We have a conflict with two plugins "Issue Alternative Assignee" and "Time to SLA" .

Incompatibility with plugins

-------------

We have a conflict with two plugins  "Issue Alternative Assignee" and "Time to SLA" .

The step to reproduce the bug are:

1) Install jira 6.2
2) Install plugin  "Issue Alternative Assignee"
3) Install plugin "Time to SLA"
4) Reboot jira

Administration of Overdue fields in "Time to SLA" give a 404 error and in the log with the error "No unique bean of type [com.atlassian.jira.config.StatusManager] is defined". 

The workaround solution was disable the module "Edit Role configuration action" in "Issue Alternative Assignee" plugin and reboot jira.

5 answers

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Pedro Cora Atlassian Team Jan 05, 2015
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Hi,

Plugins are from different vendors, and both are compatible with version 6.2. As you can see on the support site for TTS other customers have reported similar problems.

https://bitbucket.org/tuncaysenturk/time-to-sla-plugin-for-jira/issue/30/incompatibility-with-other-plugin#comment-None

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tuncaysenturk commented on issue #30:
Incompatibility with other plugin

Hi,

Thanks for keeping me notified about the process.
I faced this problem from another customer before and I raised REL-6 issue to Atlassian. They requested me to ask it on Atlassian Answers site.
Then I did it https://answers.atlassian.com/questions/7111105/getting-nosuchbeandefinitionexception-no-unique-bean-of-type-com.atlassian.jira.config.statusmanager-exception
However, no answer yet. Then you raised this issue.

I am using JIRA API, and I am using it the right way. I really could not figure out the solution of this problem, and I need Atlassian developers' help on this issue.

They should say something about this.

Since I do not have permission, could you or your customer please add this comment to the ticket.

Best regards
Tuncay

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Above about is:

Is from the owners' plugin who say that.

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Hi Wladimir,  

Finally I found the root cause.

If plugins are using same class name for configuration, one plugin overrides the other and cause problems.

I raised a ticket to Atlassian about the topic. 

However, I will not wait for Atlassian's solution, I will soon release a new Time to SLA plugin version fixing this problem.

Regards

Tuncay Senturk

TTS v3.3.3 has a bug fix for this issue.

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