Incompatibility with plugins
Could you check that you are using compatible versions of both add-ons?
Plugins are from different vendors, and both are compatible with version 6.2. As you can see on the support site for TTS other customers have reported similar problems.
|tuncaysenturk commented on issue #30:|
|Incompatibility with other plugin|
Thanks for keeping me notified about the process.
I am using JIRA API, and I am using it the right way. I really could not figure out the solution of this problem, and I need Atlassian developers' help on this issue.
They should say something about this.
Since I do not have permission, could you or your customer please add this comment to the ticket.
Finally I found the root cause.
If plugins are using same class name for configuration, one plugin overrides the other and cause problems.
I raised a ticket to Atlassian about the topic.
However, I will not wait for Atlassian's solution, I will soon release a new Time to SLA plugin version fixing this problem.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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