Incoming mail server error

Rahul Aich [Nagra]
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December 4, 2013

Hi

I am trying to set up incoming mail server, but getting this error. Can anyone shed any light on this pls?

I am using IMAP protocol with port as 143.

2013-12-05 17:19:37,906 http-bio-80-exec-17 ERROR aisss 1039x3894x1 1nejn7r 10.xx.x.1xx /secure/admin/VerifyPopServerConnection!add.jspa [plugins.mail.webwork.VerifyMailServer] Unable to connect to the server at xxxxx.xx.xx..xxx due to the following exception: com.sun.mail.iap.ProtocolException: No login methods supported!

Rahul

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Nic Brough -Adaptavist-
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December 4, 2013

IT pretty much means what it says. You've told Jira to try to login using a method that the mail server does not currently allow/support.

IMAP could be used as plain text or SSL with TLS and other such complexities. I'd start by asking your email admins what it does support to begin with.

Rahul Aich [Nagra]
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December 10, 2013

Thanks Nic...

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