Incoming mail server error


I am trying to set up incoming mail server, but getting this error. Can anyone shed any light on this pls?

I am using IMAP protocol with port as 143.

2013-12-05 17:19:37,906 http-bio-80-exec-17 ERROR aisss 1039x3894x1 1nejn7r 10.xx.x.1xx /secure/admin/VerifyPopServerConnection!add.jspa [plugins.mail.webwork.VerifyMailServer] Unable to connect to the server at due to the following exception: com.sun.mail.iap.ProtocolException: No login methods supported!


1 answer

1 accepted

This widget could not be displayed.

IT pretty much means what it says. You've told Jira to try to login using a method that the mail server does not currently allow/support.

IMAP could be used as plain text or SSL with TLS and other such complexities. I'd start by asking your email admins what it does support to begin with.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

264 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you