Incoming Mail problem with dashes

When I try to create an incoming mail service by adding a POP/IMAP Mail Server, I'm unable to do so with an email account with dashes. For example, test-user wouldn't work, but then testuser would. Is this a known issue?

1 answer

This widget could not be displayed.
Janet Albion Atlassian Team Feb 25, 2013

Hi Nana,

Tested this with JIRA 5.2.4 and Hotmail. Seems like there is no problem creating issue with Pop/Imap that is using email with dash.

So, you might want to check if there any error thrown in the JIRA logs.



Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

150 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you