We have the cloud version of JIRA hosted by you. We have implemented the feature to create an issue via email. The settings work without issue but the time that it takes to create the issue can be upto 10 mins. We already adjusted the mail handler to 1 minute in the hope it would correct the issue, but this also failed. We also viewed the original inbox of the intended recipient and the respective mail arrived without delay.
Can you please advise what the possible issue could be?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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