Incoming Mail Handler not working?

[Jonathan Harju-Seppänen]

Hi,

we can't seem to make the Mail Handler work. When we run the test on the POP Mail Server we get the message: "The connection was successful" - but when we run the test on the actual Mail Handler we get the message: "The test failed". And under "more information" it's completely blank.

When we create an issue - this is what we get;

>This is an automated email from the issue creation service at

>"https://xxxxx-xxxxxx.atlassian.net"

>

>An error was encountered whilst handling messages from the mail server

>"POP Mail Server" using the handler "class

>com.atlassian.jira.plugins.mail.handlers.CreateOrCommentHandler".

>

>The error was:

>------------------------

>"Forwarding email with bulk delivery type."

>------------------------

>

>The error and the email that caused the error are attached to this email.

>

>If this is a recurring problem, you may wish to contact a system

>administrator to check the parameters of your mail fetching service:

>

>

>

>--

>This message was sent by Atlassian JIRA

>(v${build.version}#${build.currentBuildNumber})

Any ideas?

Best regards, Jonathan

[Nic Brough -Adaptavist-]

It looks like the mail server you are connected to is not correctly configured. Could you check ALL the configuration of the incoming mail service?