I have configured the incoming mail feature to add Comments to a particular project and this is working.
However as the system can not create users due to how our user management is configured (LDAP), it would be useful to include the from email address in the comment...
Could anyone advise how I may be able to achevie this without the need for an additional plugin?
Thanks in advance
What about using the Default Reporter option:
Specify the username of a default reporter, which will be used if the email address in the From: field of any received messages does not match the address associated with that of an existing JIRA user — for example, a JIRA username such as
- This option is not available if the Create Users check box is selected.
- Please ensure that the user specified in this field has the Create I ssues project permission for the relevantProject (specified above) as well as the Create Comments project permission for the other relevant projects to which this mail handler should add comments.
- When an issue is created and this option is specified, the email message's From: field address is appended in a brief message at the end of the issue's Description field, so that the sender can be identified.
I am also looking for this. I've read https://confluence.atlassian.com/display/JIRA/Appending+Email+Addresses+to+Comments+Made+by+Anonymous+Users+when+Using+a+Mail+Handler but this about Jira 3.13 and since it only points to file name and line number, it's a bit hard to dig up where in the current source code you might want to add the corresponding code now. I have also seen someone mentioning JEMH, but would prefer not to add yet another email handler thingy to our Jira, since we already have the JETI.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs