Incoming Email Handler - Updates Status Disposition

I have been asked a few times, whether it is possible to have an incoming handler which is creating a new Issue, also place that issue into one of the defined status of a board (Kanban or Scrum).

So an Issue is created and it auto-magically gets placed into a "To Do" or "In Progress" state.

Is this at all possible?

JIRA - Version 6.4.1 (MSSQL)

1 answer

How about updating the "Create" event to auto transition the issue to your desired status?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

59 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you