I am using JIRA Cloud.
I removed JIRA access from a group of users that are no longer on the project.
They still receive email notifications when issues they created, are "watching", etc. are updated.
How do I stop email notifications from going to inactive users?
thanks,
-Sam
It looks like this problem is reported under https://jira.atlassian.com/browse/JRA-23462
Maybe this helps:
https://confluence.atlassian.com/display/JIRAKB/Deleting+other+users'+filters+and+subscriptions
Cheers
Hello Mauro, The don't have Application Access. I looked into it more and they are only receiving emails from Filter subscriptions. All the notifications from issues being updated are not being sent. my mistake. So, is there a way to make sure Filter subscription emails are not sent to users that do not have Application Access? -SN
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Is it "inactive" as they don't have "Application Access" to JIRA or just project access?
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