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In which cases will I receive the tempo notification which says- 40 hours or 45 hours left to be fi

In which cases will I receive the tempo notification which says-

40 hours or 45 hours left to be filled?

 

Regards

Priyanka Khare

1 answer

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Answer accepted

Hi @Priyanka khare ,

The notification you receive is sent by the Tempo Scheduler. 

When the Scheduler is used, it is possible to send users a reminder to log their missing hours. The calculation is based on the required hours (as set in the Workload and Holiday schemes for the user) and the actual hours logged in the period. 

Please take a look at https://tempo-io.atlassian.net/wiki/spaces/THC/pages/295797375/Configuring+the+Tempo+Scheduler+-+Tempo+Server for more information

Best regards,
Susanne Götz
Tempo team 

Hello @Susanne Götz 

I also want to know the steps to stop receiving tempo notifications.

I am not the part of tempo team and I don't have worklog permission, still i receive it. Can u help here?

 

Regards

Priyanka

Hi @Priyanka khare

If you do not have the "Work on issue" permission on any project, you should not receive any Scheduler emails.

Can you please check this permission for all projects in your system. In case you do not have the permission to log work in any project, can you please create a ticket for this in our Tempo support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this.

Best regards, 
Susanne

Thanks @Susanne Götz 

Is there a way I can schedule tempo scheduler in a way it sends out email notification to the relevant manager(approver) of the tempo team stating that the team members are lagging behind in filling timesheets on time.

 

Regards

Priyanka

Hi @Priyanka khare

In the current version of Tempo, the Scheduler notifications are only sent to the Timesheet owner, but not to their Team lead / approver. 

You can create a feature request for this in our Tempo Ideas portal, https://ideas.tempo.io/. 

Best regards,
Susanne

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