This question is in reference to Atlassian Documentation: Defining a screen
We want to close some tickets in our ServiceDesk (Cloud ) with Internal Comment & we do not want to send notification to the reporter. How can this be done?
One way is to temporarily disable JIRA outgoing mails:
Another possible solution is to use the bulk transition feature. At the final step there's a checkbox to avoid sending mail updates:
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EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
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