In "On demand JIRA" i can't delete or migrate one step to another in workflow.

Hi All

I have a workflow "Test Workflow-1" with following steps in the project "Test"

1. Open

2. Closed - resolution set as "Implemented"

3. Dropped

4. Resolved

The "Test" project have 100 issues ( open -25 , closed -25 , dropped - 25, resolved -25 )

After some time my company suggested to change the all droppend (25) issues to closed with the resolusion of "Implemented".

Which way i can achieve this scenario?

I am used the below scenario

1. Created new workflow "Test workflow-2" it have open, closed and resolved steps only.

When i migrate the workflow to "Test workflow-2" from "Test workflow-1" in project "Test", still the "Dropped" status issues are present.

1 answer

1 accepted

Accepted Answer
1 vote

What exactly is it you want to achieve, do you want to put all current issues with status dropped in status closed? Or, do you want to put all current issues with status dropped in status closed, AND remove the status dropped from the workflow all together? In either case, first start by writing a JQL which will result in all issues within that project in status dropped, for instance "project = x AND status = dropped"
The results of this query can be bulk transitioned through the "Bulk Edit" option towards the top right of the issue navigator. This way you can change their status from dropped to closed all at once. Depending on your needs, you can decide to use the workflow without the dropped status all together.

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