In jira service desk can a customer add a participant when creating a request?

[Trudy Claspill]

We are using SD v2.3.6.

I see that a customer can add participants to the request after it is created. How can a customer add participants when they are creating the request?

[Steven F Behnke · Accepted solution]

The feature request is here – https://jira.atlassian.com/browse/JSD-1511

A comment has a workaround using Post Functions and a User Picker field.

[Sascha Krieg]

Or simply use Collective Issue View for Service Desk

[Trudy Claspill]

That would be a viable idea if

1. We were running v7 of JIRA, and
2. We were interested in paying even more money for functionality that should already existing in the core product.