In activity log, History and Activity information displaying wrong [userkey]

In the history tab, I have a username and userkey mismatch. The userkey is actually a formal employee who has long been deactivated in JIRA. I have an active user who the userkey does not match. 

For example John Smiths userkey should be JS1

Under History Tab:

John Smith made changes -

 

StatusReview Impl [ 10514 ]Review Define [ 10513 ]
AssigneeJohn Smith [ gfy ]

1 answer

1 accepted

Hi,

When you create an user, the username value is also assigned as userkey for that user.

This key doesn't change when the username is changed (or if the user gets deleted).

So, if you had an user John Smith, even if you have deleted it and created another one with the same user name, the user key of the second one will be different (JIRA will generate one key based on ID from DB for the new username).


Hope this helps,
Alexandra 

Thank you very much! This explains it.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

611 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you