In a Greenhopper plan mode, when we delete the subtasks of a task, the task becomes invisible in Plan and in Work

The issue described in the Summary happens quite frequently lately and it is very annoying/frustrating.

Until now, the solution has been to reindex the issue, but it requires JIRA/GH to be down for one hour or so.

Has this problem been already reported to Atlassian. If so, is there a patch?

The version used in this case: Jira 5.2.11 and GH 6.2.5.1

Thanks for any tricks, information and remarks

KR, Bruno

3 answers

1 accepted

0 votes
Accepted answer

Bruno,

I was not able to reproduced this behavior on my local JIRA+Greenhopper (same version as yours). I'm suspecting this might caused by other factor than Greenhopper that makes the Index was not updated immediately.

In case this is caused by another third party plugin, could you run disable other plugins other than Greenhopper and see if the same behavior is reproducible?

Cheers

I have to do other tests because in some situation, it works well and some other not :-(

I will come back with other use case or never :-)

I did a test with the plugin BugWatcher disabled and it works... When BugWatcher is reenabled, it doesn't work... hhhmmmm I will contact the bugwatcher developer.

Thanks for your help

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,752 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you