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In Jira, can I use @group to notify all people in that group in a comment?

If I for instance like to have the attention of people in the group "qa" it would be good if I can write that instead of all the names individually. Can this be done or is there a plugin for this?

10 answers

1 accepted

0 votes
Answer accepted
Ignat Atlassian Team Sep 10, 2013

Hi Henric.

As far as I know it's not possible with the current JIRA releases: you can not mention @all (all participants / watchers) or @group (all people in the given group) in the JIRA.

As for a plugin - I'm not aware of any either. You could browse the Atlassian Marketplace. Some vendors or just enthusiasts could have implemented this.

--

Cheers, Ignat.

I did browse it, and could not find it, that's why I asked here. Planned use is to say notify all members of QA by writing @qa if I have such a group. Or @pm, or @team-1. I will go ahead and request such a feature in Jira, will post back here with the issue key.
Like # people like this

I have created this jira ticket: JRA-35055

  • Go to MORE in toolbar top in Jira.
  • Select PEOPLE.
  • In this page you can see Start A Team icon. Click that
  • You are set now! Who all team mates you invite and if they accept your invite will be activated. 
  • And in future if you want to mention/tag your team mates in a message you no need to mention them Individually. You can mention/tag the team name so every one in the team who accepted the invitation link will get the notification.

We have cross org participants, and creating a dummy email address for all isn't possible. It would be great to get group level notifications.

I did create a new "Team" for my team, and indeed I can tag this team in tickets – but all it does is expand into the full list of names of people who belong to the team.  This adds a lot of unnecessary noise to the tickets.  Is this the expected behaviour?

Hi Michal,

As of now, team mentions expands to individual user mentions. We do understand that this behaviour can be improved and our team is already working on improving this.

 

Regards,

Ishan

Like Sara Graves likes this

The Team solution creates a private group by default. A user can see the teams they belong to, but cannot see members of any other teams. Nor can they ask to be invited to the Team. It works if you have a dedicated project manager managing the Team, and even then only for small Teams but not otherwise. It is pretty useless for us. We do not have the bandwidth to manage the Teams, nor do the Team leads have the bandwidth to do so. 

Hello All,

Go to MORE in toolbar top in Jira.

Select PEOPLE.

In this page you can see Start A Team icon. Click that

You are set now! Who all team mates you invite and if they accept your invite will be activated. 

And in future, if you want to mention/tag your teammates in a message you no need to mention them Individually. You can mention/tag the team name so everyone in the team who accepted the invitation link will get the notification.

set team name.JPGjira user profile.jpgstart team.jpg

Hello @Michal Blazejczyk 

There is a Plugin for Jira Server, which allows each user to create your own mention-groups and mention this group at one time. Maybe this might help.

 

https://marketplace.atlassian.com/apps/1224368/user-mention-groups-for-the-richtext-editor?hosting=server&tab=overview

0 votes

Hi @Henric Johansson ,

While it's not possible to mention a group in Jira, it's possible to mention a team. This does not answer your exact use case, but might be of help. Check https://community.atlassian.com/t5/Jira-articles/Keep-your-team-in-the-loop-with-Team-mentions-in-Jira-Software/ba-p/1280016 for further details.

Regards,

Ishan

Mentioning a team just expands into a list of all team members.  It adds A LOT of noise to tickets.  Definitely not the best design.

This would be an excellent feature request for JIRA.

You can add the group type for the Issue Commented event Issue in the notification schema.

Ignat Atlassian Team Sep 10, 2013

Hi!

Did I get your point correctly, all comments to the issues would be broadcasted to a single group?

Like Naveen G likes this

This does not answer the OP's question.

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