In JSD how do I specify the approver based upon who submitted the request?

In my organization every employ has a supervisor specified in our employee database.

For IT, we want large purchases to be approved by the manager of the employee who submitted the request.

Example: If Bob submits a request for a new laptop his manager Allen needs to approve the request. But if Allen submits a request for a new laptop his manager Susie has to approve. Is something like this possible?

2 answers

You can do this with Script Runner scripted post-function attached to the "Create" transition. But you need to have a way to extract the information about the employee->manager relation.

Do you have the manager->employee information somewhere inside JIRA ?

 

We aren't using Service Desk at this time. Wanting to see if this was possible. I'm sure we would import that information if we implemented SD. Thank you for the information.

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