In JIRA v6.3.10 I get "You no longer have access Support and Updates."

and "Renew online, remind me later or never remind me again."

A look on my licenses shows that they will run out in 2017. Nothing to rush for.

But as I have no Support I am not able to ask Atlassian about it.

What can I do?

Any help welcome.



2 answers

1 accepted

Did you install your new license code into your JIRA manually?

Probably you purchased new renewed you license but didn't paste it (from into your JIRA application (Administration->System->Licensing).

Thank you, Robert

your suggestion was right.


Kind Regards




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