In Automation for JIRA, why are some groups not showing under Criteria (when setting a user condition)?

I'm trying to set a user condition where the rule runs when an issue is created by a Reporter who is a user in the PMO group. However that group does not show up.

I checked under User Management in JIRA and we have a group called PMO. I can use it to share things like dashboards. 

2 answers

Hi Phyllis,

Apologies, but looks like you hit a bug where our group (and user) pickers were caching too aggressively.  I've raised https://codebarrel.atlassian.net/browse/AUT-14 for this and just deployed a fix to production now.

Can you try again please (ensure you reload the 'Automation' admin page in your browser first to make sure you get the latest version)?  

Really sorry you hit this bug!

Cheers,
  Andreas

IT's working now. 

Thanks!

Hi Phyllis, 

Great to hear!  If you enjoy using Automation for JIRA, it would really help us a lot, if you could spare 1 minute to leave a quick review for us on markteplace (https://marketplace.atlassian.com/plugins/com.codebarrel.addons.automation/cloud/reviews).

Also if you have any other questions or comments please let us know!

Cheers,
  Andreas 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,329 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot