Impossible to distinguish between a space and an underscore in a search query


Similar to the problem descirbed in

there is a really big issue with the underscore in a search query because it is impossilbe in Jira to search by underscore.

Jira seems to treat the underscore character to be identical to a space character.

Could you please advise a workaround or solution to such problem?



1 answer

0 votes
Ahmad Danial Atlassian Team Mar 11, 2013

Hey there, Dylan.

Referring to the current status of the issue, it is still in the Verified state, which means the developers are still yet to review the bug as of now. However, since this issue is affecting a number of users and it is really causing a huge trouble to everyone, hopefully the developer will provide a workaround at least to counter this matter.

As of now, I do suggest you to comment on the bug report to share your thoughts and concerns about it. We hope that this issue will grab the attention of the developers soon so that they can come up with a permanent solution to it.

Warm regards,


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,739 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot