Importing internal comments to Jira Service Desk by CSV

I can import tickets and comments from a csv file. But how to I import internal comments, ie those that should not be visible to customers on the portal?

JIRA Service Desk 3.2 - server edition

2 answers

Did you find an answer to your question?  I'm trying to import data from Zendesk and have the same question.

0 vote

Hey Ray,

Help-Desk-Migration.com can help you with this operation.

 

Disclaimer: I work at Help Desk Migration as an account manager.

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