The page here:
Implies that I can use a 4.1.1 XML export to import into OnDemand.
Can anyone confirm that's likley to work before I start the process please?
We've also got Greenhopper installed on that instance - in case that's relevant.
Importing Jira data that was created prior to version 4.3.x will fail. The documentation is misleading, we will be working on making this more clear. In order to import your data I would advise to first locally import the data in Jira 5.x and from this version create a new backup which can be imported into OnDemand.
The reason why the import fails is because of the change in usermanagement. (Implementation of embedded crowd)
We advise to upgrade your data to Jira 5 prior to importing this to OnDemand. The OnDemand environment is in many cases different then the local installation. The conversion from stand-alone to OnDemand (done by the import tool) and the upgrade of data over multiple versions could corrupt the import, we have seen many cases where everything goes ok but also cases where the import failed.
Okay -for the record I updated to 4.3 (which did a lot of of DB related updating) locally. Then dumped the backup and the attachments into OnDemand... and it all worked just fine! :)
I didn't want to go to 5 since 5 required a later version of MySQL and we were decomissioning that machine so didn't want to have to update the DB too.
Thanks for the help! :)
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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