I am currently working on importing several projects from JIRA server to JIRA cloud for my organization. I exported csv files for each project separately. However, when importing to cloud, I get the critical error that %role (This error repeats for reporter assigned to etc) unassigned could not be found. This results in a critical error This would be expected since the server installation spanned several years and many of the staff who reported or worked on the issues are no longer with the organization and will not be added to our cloud install. The critical error indicates that it will prevent the issue from being imported. What should I do?
I figured out the issue. I had multiple users being mapped to "unassigned" I changed this to identifiers on the cloud that did not exist. They are then mapped to deactivated accounts which don't take up a license. This solved the issues for our organization.
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