Importing certificates to jira


I have recently installed certificates using portecles on my test jira instance.

I got the CA reply from the authorities, imported all the certificates one by one into the jira.jks file and referenced the jira.jks file on the server.xml and it worked.

My question is

Can i simply copy over the jira.jks file from my test instance to my production instance? OR

do i need to do the CA certificate import again on my production server.

PS: Both my test and production have the same domain name, and the certificate was generated using wild card i.e. * (and abc.comis common on both test and prod jira instance)


2 answers

1 accepted

1 votes
Timothy Chin Community Champion May 08, 2014

I'd prefer to redo the process again. Not only does it make sure you are doign it right, it burns the process into your memory.

Hi Rahul,

you should import again your certificate on your prod server because your prod jdk need to recognize the certicate as trusted.

Hope this helps,


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,997 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot