Importing cases from Trac

I'm new to Jira, and have the basic installation working.  I'd like to import our existing cases from Trac, to Jira.  I've read the page about 'Importing Data from Trac', and I'm assuming that this won't run perfectly the first time.

I've created a new project for the old Trac cases.  If I run the importer, and I need to make some changes can I simply delete the project, which would roll back Jira to the state it was in before the import?  What is the  best way to handle the development phase of  importing from Trac to Jira?  

2 answers

0 votes

It's not quite a "revert", but it will do what you need, in that the project and issues will all vanish, cleanly and safely

I would test your import process on a dev/test JIRA installation though.  If you've got a commercial licence for 25+ users, you've got a dev licence you can use for this, or you can use an evaluation licence.

Happy to help you/coach you through the process. We have helped customers with this migration (referenceable customers). Email info@appfusions.com 

If this is a new JIRA, I guess that the usernames will simple roll into the new JIRA system and no user DB merge considerations. That is a good thing.. a bit easier for you/good blessing.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,852 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot