Importing a backup file from the import wizard results in "JIRA has already been set up."

We cleared the Oracle schema and restarted Jira. After Importing a backup file from the import wizard results in "JIRA has already been set up." While no other errors were reported, I was unable to log in which seems to indicate that the data was not successfully imported.

 

Any suggestions would be appreciated.

3 answers

Hi @Richard Scire, could you please paste the steps of clearing schema here, and make a screenshot for your problem? It seems the JIRA database has not been removed successfully.

Also , you can try drop the database and recreate it, grant the needed permissions and then start the import from xml

Here are the steps as provided by the DBA:

 

- SA Brought down Jira

- Took an export backup of the JIRAUSER schema

- Dropped the schema with all its objects:

    - drop user JIRAUSER cascade;

- Recreated the schema:

    - CREATE USER "JIRAUSER"

    - IDENTIFIED BY XXXXXXX

    - DEFAULT TABLESPACE "JIRA_DATA"

    - TEMPORARY TABLESPACE "TEMP"

    - ACCOUNT UNLOCK ;

- Gave the necessary grants and quota:

    - ALTER USER "JIRAUSER" QUOTA UNLIMITED ON JIRA_DATA;

    - grant connect to jirauser;

    - grant create table to jirauser;

    - grant create sequence to jirauser;

    - grant create trigger to jirauser;

 

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

91 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you