Importing Sub-Tasks from CSV

Raju AD December 4, 2017

I tried to import the Sub-Tasks from CSV to JIRA  from Issues --> Import Issues from CSV, i couldn't find the "Parent Id" column in JIRA fields. where as i am able to import Sub-Tasks from System --> External System Import.

As a JIRA Admin, I have access to System, but i can't give the JIRA Admin permissions to Project Users to export the Sub-Tassks from CSV via System.

Any solution for this, Your advices are much appreciated.

 

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Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 4, 2017

JIRA never imports sub-tasks without parent (via Issues -> CSV or External System import) as that will lead to "orphaned" sub-tasks. Seems like a bug to me.

https://jira.atlassian.com/browse/JRASERVER-64768

https://jira.atlassian.com/browse/JRASERVER-64809

Raju AD December 4, 2017

Hei Tarun...Thanks for the Reponse...Im trying to add Sub-Tasks to an existing Issue, I have the Parent ID. but when i map the Fields of CSV with JIRA.... im not seeing the "Parent Id" in JIRA fields...when i tried to do from Issues. Where as i can see Parent ID, while importing from Systems, Hope i am clear..

Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 4, 2017

Hello @Raju AD - Both CSV importers server different purpose, one is for migrating data ( only for admin thus it includes all fields like parent id etc) other CSV import is for non-admin users and only contains sub-set of functionality and fields.

Please see this similar bug reported here about parent id

https://jira.atlassian.com/browse/JRASERVER-39749

and the response from Atlassian 

https://jira.atlassian.com/browse/JRASERVER-39749?focusedCommentId=643064&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-643064

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