Importing JIRA from server to cloud error: Site administration has been locked on this Cloud site by Atlassian.

I pulled the backups of my server instance and uploaded them all according to the JIRA documentation https://confluence.atlassian.com/display/CLOUDKB/Migrating+from+JIRA+Server+to+JIRA+Cloud and after all was complete I went to update a few users and got the following message: 

Screenshot_1.png

Is there a way to get around this, seeing as my import has obviously been completed?

1 answer

There is not much we can help you with here on Answers, which is a open forum, so I would recommend you to create a support ticket in http://support.atlassian.com/ to get help from our support engineers.

 

Cheers!
Teilor

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,091 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you