Importing Bitbucket Issues Into JIRA OnDemand: How to preserve key ordering?

I'm doing an evaluation of JIRA OnDemand at the moment.

I've imported the list of issues from the issue tracker of one of my Bitbucket repositories, and it mostly seems to have worked.

The one strange outcome I've noticed so far is that the ordering of the new issue keys doesn't track with the ordering of the issue numbers from the Bitbucket issue tracker.

That is, Bitbucket's #2 is now XYZ-3 in JIRA, #3 is XYZ-8, #4 is XYZ-7, and so on in random fashion.

The Bitbucket issue numbers came over correctly in the "External Issue ID" field, but is there a way to cause them to be the numbers of the corresponding issue key?

I'm more than a little surprised that this isn't the default behavior.

2 answers

0 vote
Jason Worley Atlassian Team Nov 03, 2013

The Bitbucket and JIRA issue trackers are mutually exclusive. From our documentation:

If you find the Bitbucket issue tracker lacks the features you need, you can choose to use JIRA together with the JIRA DVCS Connector or you can use another issue tracker available through Bitbucket services.

https://confluence.atlassian.com/display/BITBUCKET/Use+the+issue+tracker

That being said, if you wanted to leverage the JIRA issue tracker, this info will guide you through the process:

https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages

Hope this helps!

@Jason, I think you missed the point of my question. I know the two trackers work independently, yet JIRA does support import of issues from the Bitbucket tracker (which is essential for making a switch to JIRA and still be able to track existing issues). My question is about how to get that import functionality to preserve the original issue numbers, rather than just randomly renumbering the imported issues.

I can't find any evidence that the plugin should or should not do this. To be sure, I opened https://ecosystem.atlassian.net/browse/JIM-1079 to track a response from the developer. You can vote on and monitor that ticket by signing up a free account.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot