HI manhnh
you can find more details on below link.
Please have a look on it.
https://answers.atlassian.com/questions/24187
or
Hi manhnh,
The documentation about restoring from backup says that "JIRA versions do not match", but they have instructions on what to do which basically say to set up a test JIRA instance identical to your target instance, try to back up on it, and if it works, then use a backup from the test instance to pass it to your actual target instance which will be the same version.
You can read more here:
https://confluence.atlassian.com/adminjiraserver071/restoring-a-project-from-backup-802592982.html
Regards,
Konstantin
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