Import issue from CSV to custom fields issue

When I try to import the issue from CSV, with some custom fields with Value checking, during validation, it says that those issues will not be created due to errors.

When I check the warning, those warning are occur on the custom fields which had setup field value checking:

  • The value [ {null=''SIT(QA Testing)''} ] can't be added to the Custom Field [ Testing Phase ]. The value [ {null=''SIT(QA Testing)''} ] can't be found or is in the incorrect format

However, I am sure I can use the same value in that custom field.

How can I do on this case?

Ivan

4 answers

Could you share what type of Custom Field is not accepting your values?

I don't the field type. I capture the screen of the field here.

Field1.pngField2.pngField3.png

Hi .. I'm facing a similar issue ... can somebody help please?

Could you open a ticket in our official support: https://support.atlassian.com ? This issue seems to be hitting more of our customers and could be a possible bug. By reporting it as a support case we could quickly trace it provide you a possible workaround.

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