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Import from csv not showing up in the Issues dropdown

Andrew Morin
Andrew Morin
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June 19, 2015

The user version of Import from csv is not showing up as an option in the Issues dropdown. Anyone know why or how this would disappear? We haven't upgraded JIRA though we have upgraded some plugins. Can't find anything out there that points me in the right direction.

Thanks

Andrew

 

 

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Andrew Morin
Andrew Morin
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June 19, 2015

We are on 6.2.5 and have been using it for a long time. Maybe a restart over the weekend will fix it wink

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Matheus Fernandes
Matheus Fernandes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2015

Hi, Andrew.

What is the version of JIRA you are using? This option will only be available for all users on JIRA 6.3.3+ (considering that it is using a newer version of JIM - see https://jira.atlassian.com/browse/JRA-39477).

Also, make sure that the JIRA Importers plugin and all its modules are enabled. smile

Cheers,
Matheus 

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