Import from JIRA Software Cloud destroyed local DB

I did an import of a backup from my Cloud JIRA to my On-Prem JIRA and it deleted the entire DB. Im using the embedded h2 DB since I only have a small environment. 

So, obviously I cannot login as admin, when i went to do a password recovery, the whole table containing user data, is just gone. It doesnt even recognize the commands needed to create a new user. 

Is there anyway to reimport the tables or a sql dump of some sort for the embedded DB?

1 answer

1 vote

A backup import always cleans out the target system, it warned you about it before you committed to it.

A Cloud system contains a standardised admin user - sysadmin with a password of sysadmin - you should be able to log in as that and grant other users more rights.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

139 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you