Import from FogBugz - "Description"-field empty in any JIRA-issue

When importing from FogBugz Version 7.3.15 (DB 745, Build 2407) to JIRA 6.4.10, the "Description" TextField of any JIRA-issue remains empty. Instead the description of my FogBugz-cases is added to my JIRA-issue as first comment.

How can I get the description-field filled properly?


1 answer


we had already a several issues connected to Fogbugz Description migration, all of them has been resolved under:

The newest fix is present in JIRA Importer Plugin version 7.0.14, could you verify that you are using newest available version of JIM? If not, it's possible that we are facing a new bug in the importer.


I did my latest tests with JIRA server 6.4.11 which has 'jira-importers-plugin' version 7.0.12 pre-installed. I see no way to update this to 7.0.14 What should I do?

Now I also tried it with JIRA Software (7.0) and there is still the description of a FogBugz Case attached as comment to the JIRA issue instead of description.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

785 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you