Import error

Rob Oude Voshaar March 15, 2016

After Import of an JIRA XML I get the ERROR: Access problem from secure/errors.jsp

No access possible to the environment?

What to do?

Description                                                            Time                            Level                                Exception                            
Failed to successfully import JIRA.                             2016-03-15 16:19:00

error

 

 

 

2 answers

0 votes
Nic Brough -Adaptavist-
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March 15, 2016

You'll probably find a reason in the log files.  Before trying again, you should probably understand that so you can work around or fix it.

0 votes
Michael Partyka
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March 15, 2016

Hi Rob,

it is not good situation. Set up new db scheme and import data from the last backup. Change dbconfig.xml file to this new scheme.

 

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