Import comments with reporter

I need to import issues from a custom 3rd party issue managment system that my group wrote years ago. I have complete access to the the 3rd party system so I can do anything on that end. I don't have access to the jira server though. I am an admin on jira site and if need be I can get someone to install plugins.

My original plan was to write a small application hosted on my 3rd party site that would use Jira's rest api to create issues and tag them with an id from the other system. That would allow me to make an update routine as well. However, I see two problems with this idea.

1. When I create issues, I would like to create them with the same reporter that's in my original site.

2. My original site has a table similar to jira comments. I would like to import those as well, and similarly, I would like to maintain the originator of the comment.

Is there any way to do this? Is the rest api not good for this. Should I maybe use SOAP or Jelly Script or something else?

I'm currently using Jira v5.0.5

Any advice would be appreciated.

1 answer

0 vote
Henning Tietgens Community Champion Mar 11, 2013

You can use the CSV import to archive this. See here.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,338 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot