I have seen a few questions about this before but none with a "valid" answer. I have a running JIRA Cloud instance with several projects. I have taken serveral backups daily of this instance and all projects and attachments. I have tried both a Cloud back and a backup for Server.
I created a JIRA Server instance and I am trying to use a back .zip file to restore so I can recover a deleted issue.
Every time for ever file I get this error.
Someone anwered one of these questions with using a valid backup file.
My issue is, how can I get one? There are no options or settings you can do or change, you just make a backup. Why is JIRA Cloud making a backup file that then cannot be used to restore? Isn't it fairly useless?
same issue unable to resolve this. Atlassian can you please provide your suggestions?
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I have the same error... And it appears we are in limbo with no solutions in sight...
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I have the same issue and there is seemingly no ownership on a solution. Currently left with a Jira Server and no project.
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