Import CSV file: next button not available

I selected the option "Import from ...CSV" in External System Import section, I select my csv file but the next button keep always not available. I used this option last May, but now it dowsn't work. Somebody could help me? (version using v6.1-OD-06-1)

5 answers

Hi Steve

It looks like a permission issue. Do you have administative permissions? Or can be browser related, have you tried to access the same page with other browsers?

Also, please check the following documentation:

If you followed the documentation and still are facing problems, please attach a screenshot.

Hope it helps.

Ricardo Carracedo.

do you receive my screenshots?

HI Ricardo, I tried with Firefox and IE and some problem...

Here is a snagit of my csv file (very sample just to find problem)

and after, a screenshoot of the JIRA screen

Steve, we did not receive the screenshot or the CSV file.


Also, I have the administrator access (see screenshot) and I go thru the documentation before I post my question.

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