Import CSV: NEXT button grey out, after mapping fields , SUMMARY is missing

ViktorR May 1, 2015

Hi, I do import from external sources and stuck on map fields step, I did my home work and found that it could happaned if SUMMARY fields is not mapped, the problem that I don't  have that SUMMARY field in   <JIRA Field> drop downs, I imagine that this is key field and it should be there .....

How to solve this mistery ?  I tried to map Summary to other field just for test and  NEXT is still dead, played with all inputs I have on this page <MAP FIELD> (check boxes, etc...)  nothing helped.

Is there any place I can define that <JIRA Field> so I'll add SUMMARY  to that drop downs....

I'm on JIRA cloud if it's matters....

Thanks

Mario

1 answer

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Nic Brough -Adaptavist-
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May 1, 2015

Yes, you should have summary - in fact it always has to appear because summary is always required in Jira.

As I can't replicate a missing summary in the Cloud I'm looking at (it's near the top of the list on offer), I think you may need to raise this with Atlassian support, as I think it needs a closer look at your instance.

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