I created an issue resolution type called "Unresolved" which if selected then no longer shows on the Issues Project Dashboard for "Unresovled Issues by User". I know it meant issues without resolution, but once I created Unresolved, theres no way to transition those issues into Unresolved(meaning no resolution type selected).
How do I fix this?
It is not a BUG. Just how you have setup. It doesn't make sense to create a resolution as "Unresolved". An isssue is "Unresolved" if it doesn't have a resolution.
You can progress the issue through a transition like "Reopen" where the resolution value is cleared in a post function. That will bring it back to "Unresolved" issues.
Resolution should basically be driven by the workflow.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs