I created an issue resolution type called "Unresolved" which if selected then no longer shows on the Issues Project Dashboard for "Unresovled Issues by User". I know it meant issues without resolution, but once I created Unresolved, theres no way to transition those issues into Unresolved(meaning no resolution type selected).
How do I fix this?
It is not a BUG. Just how you have setup. It doesn't make sense to create a resolution as "Unresolved". An isssue is "Unresolved" if it doesn't have a resolution.
You can progress the issue through a transition like "Reopen" where the resolution value is cleared in a post function. That will bring it back to "Unresolved" issues.
Resolution should basically be driven by the workflow.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG