If the Reporter and Assignee are the same

Shelly July 21, 2017

If the Reporter and Assignee are assigned the same person, does that perosn get two notification emails or one?

2 answers

1 vote
Steven Behnke
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July 21, 2017

JIRA's default notification system will only send one email for each event, even if two notifications are triggered.

If you use a system for custom notification then all bets are off.

Shelly July 21, 2017

Thank you for taking the time 

0 votes
Nic Brough -Adaptavist-
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July 21, 2017

Nope, it de-duplicates the recipients of the event notification.

Shelly July 21, 2017

Thank you for taking the time 

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