If a user has no application access to JIRA, will he still receive notifications?

If a user has no application access to JIRA, will he still receive notifications?

2 answers

1 accepted

Hi Piotr,

Yes as long as he still included in any groups/project roles for the notification scheme on the project he would still recieve notifications.

In order for a user not recieve any notifications the best thing would be to remove it from all groups.

Hope it helps!

Regards,
Marlon

1 votes

Might do.

Users should only get emails from Jira if they can see the issue that is generating the notifications. There are two possibilities:

1. You're using a plugin or code that bypasses this security. (Actually, a lot of people keep asking for this, and it's a security nightmare because they have not thought through the implications. Jira won't do it off the shelf, because it's better to be secure by default)

2. You have set up issues with "anonymous" access - that implies the whole world can see the issue, so Jira will happily send email to someone who has no application access. Because it's public.

Edit - oops, yes, see other answer - I was assuming "no application access" meant you had removed the user from all roles and groups - that's standard practice everywhere I've been, but I should not assume that.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,789 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot