If AD has more accounts than i licensed in Jira


I need a solution. We need license for 250 accounts, but our Windows AD has more than 1000 accounts.

Will it be a problem?



3 answers

1 accepted

Hi Sergey, 


You can always create an OU and setup your base directory with that OU.


i.e: in your AD user create a JIRA OU and point that path in the Base DN when you setup your LDAP.


image2015-6-18 9:13:25.png

0 vote

Possibly.  The licence is counted against who can log it.  That is determined by the groups named as users and/or admins in global permissions.

If you take 1000 users, and put 200 of them in a group called "JIRA users", then you will consume 200 licences if you use that group in JIRA to say "can log in".  The other 800 won't count.  (But they can't log in either)

Always a pleasure ;)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

767 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you